NeedleAID Terms of Use

Last updated: [DATE] • Effective date: [DATE]

Welcome to NeedleAID, the smart sharps container monitoring system operated by DECAP Research and Development Corp. ("DECAP", "we", "us", or "our"). These Terms of Use ("Terms") explain the rules for using NeedleAID. Please read them carefully — by logging in and clicking "I agree", you accept these Terms. If you don't agree, please don't use the system.

1. Who these Terms are for

These Terms apply to you if you are an employee or contractor of a hospital, care home, or other organization that has subscribed to NeedleAID (your "Employer"), and you have been given a login to use the system.

2. What you agree to do

When you use NeedleAID, you agree to:

• Use it only for its intended purpose — monitoring and servicing sharps containers as part of your work.
• Respect security measures. You will not use the system to get around, disable, or defeat any security controls put in place by your Employer or by us.
• Speak up about security problems. If you discover a security issue, vulnerability, or anything that looks wrong, you will promptly notify both your Employer and us at [SECURITY CONTACT EMAIL].
• Stay within the law. You will not use the system to break any federal, provincial, or municipal law or regulation.

3. Your login

Your login is personal to you. Please keep your password confidential, don't share your account, and let your Employer or us know right away if you think someone else has accessed it. You're responsible for activity that happens under your login.

4. Acceptable use

Please don't attempt to: access data you aren't authorized to see; interfere with the system's normal operation; reverse-engineer, copy, or scrape the system except as permitted by law; or upload anything malicious. We may suspend access if the system is being misused.

5. Who owns what

We want to be clear about data ownership:

• Your Employer's data. The data about users, floorplans, containers, and inventory belongs to your Employer (the customer). We just host and process it on their behalf.
• Operational data. Data we generate to measure system performance and build operational profiles belongs to us. We use it to keep the system running well and to improve it.

How personal information is handled is described in our Privacy Policy.

6. The system "as is" and availability

We work hard to keep NeedleAID running reliably, but we provide it on an "as is" and "as available" basis. We don't promise it will always be uninterrupted or error-free. To the extent permitted by law, we disclaim implied warranties. [Note: under Quebec's Consumer Protection Act and the Civil Code, some warranties and limitations cannot be excluded — confirm scope with counsel, since most users here are B2B but Quebec rules can be strict.]

7. Limitation of liability

To the maximum extent permitted by applicable law, DECAP will not be liable for indirect, incidental, or consequential damages arising from your use of the system. Nothing in these Terms limits liability that cannot be limited under the laws of Quebec or Canada (for example, for gross negligence or intentional fault). [Confirm cap and carve-outs with counsel.]

8. Suspension and termination

Your access depends on your relationship with your Employer and on your Employer's subscription. We may suspend or end your access if these Terms are broken, if your Employer asks us to, or if the subscription ends.

9. Changes to these Terms

We may update these Terms from time to time. If we make a meaningful change, we'll let you know (for example, by asking you to re-accept on login). Continuing to use the system after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. Any dispute will be handled by the courts located in the judicial district of [DISTRICT, e.g. Montréal], Quebec. [If you also operate in other provinces, counsel may advise a more flexible clause.]

11. Language

In accordance with Quebec law, this document is available in French and English. [The French version is a working translation and has not yet been reviewed by counsel — Quebec's Charter of the French Language and Law 25 generally require French to be available and, in many consumer contexts, to prevail.]

12. Contact us

Questions about these Terms? Reach us at:

DECAP Research and Development Corp. [MAILING ADDRESS] [EMAIL] • [PHONE]

This is a draft template, not legal advice. Have a Quebec-qualified lawyer review it before use — particularly the Law 25, Charter of the French Language, and consumer-warranty sections.